Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Jun 1, 2009

Apple ishtyle !

How Apple works?

.. make rare products which appeal to users from all angles .. and then .. make people use them on company terms. For instance, buy an i-pod and you are forced to use it through iTunes (unless you crack it). More to it, the mp3 and video files should only be of a specific type. Similarly, the i-phone had many features missing and their PCs and laptops run only on their own Operating System.

Apparently, the revenues from iTunes are over a billion dollar. The insight is that the product is so good, one actually never complains over the fancy restrictions and conditions. Instead, you try to appreciate and find the logic behind them. But you wont find many services or companies who do this.

I remember I went to the Girgaum beach last year. I was with a few friends and we were enjoying a rally of fast food. I spotted a paan-wala with biigg moustache, round and proud !
I was having a Gola while he noticed me admiring his style. He was around 50 meters away.

He folded hands, bent his head down and with welcoming eyes, gave me a mute invitation. I couldn't resist the uncanny gesture. I went there with 2 of my other friends.

We were not surprised by the long menu. Of the top of my head, they were sweet and saada variants of Banarasi, Kalkatta, Maghai etc. We chose one randomly. He swiftly made a great looking paan with thousand ingredients. And then, suddenly, he placed his hand at the back of my head, pulled me down and forced the delicious beetle leaf in my mouth ! .. he does this to everybody .. No complains .. Apple ishtyle !

May 11, 2009

Strategic Begging in Mumbai


Dadar station, Mumbai.

The route: All frequent travelers of the Mumbai local train adopt a fix pathway between getting in to the station and catching the train. They enter the station, go upstairs, walk towards some platform no., go downstairs and reach the final place for boarding. Over some period of day to day travel, the path gets fixed. Normally, one does not deviate for more than 2 meters either side.

The gait: In the rush time, those who walk through the sides walk fast. The others who walk at the central area look down and take small steps because of the rush.

The state of mind:
Not much interest in what's around. The only goal is the train to catch.
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Given the context, lets see how beggars work:

It was first week of May. There wasn't much rush as it was a Saturday evening. I saw a blind Hindu beggar saying 'bhagwan tera bhala karega' when i was walking on the sides. There was a poor lady lying down with her child and begging at the central area.

Point 1: The blind guy was standing in the way to slow people down and make them notice what he says. The lady was lying down as people are slow at center.

Last Saturday, there were two fresh faces. A new blind guy standing on the sides at the exact same place, but this time, a Muslim guy, saying 'Allah'. In the central area was an old man lying down at the exact same place. He was weak and had a plaster on his leg and some support on his belly.

Point 2: Notice the change in religion. A new dose of religion for people who take that path.

Point 3: On the other side, there was a dose of emotion. Change from a poor lady with a weak baby to a suffering old man.

Point 4: Notice the week's time they take to shuffle. They might have arrived at this figure after repeated permutations and combination to maximize the income. Given the non- deviation from the path of a traveler and the state of mind, one week actually sounds about right. In a week, one would normally notice the fresh dose of emotion & religion and give away a tip.

One sad reality is that out of the blind beggars i have noticed, most seem to suffer from similar accident. It reminds of what i have seen in many bollywood movies but would not like to mention here. Although, the business aspect of begging shown in movies may be very true.

Sad, but strategic !

Let's see who comes next Saturday ..

-x-

Update: my theory works !! .. saw that blind Muslim guy at Andheri station today .. must have shifted last Saturday ..

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